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A customer contact and job recording system for an accounting company

A small accountancy and business services company had previously used a simple Access database that had been developed by one of the directors.

They recognised that it's capabilities were not keeping place with the growth of the business and that they had neither the time nor the skills to continue development on the system in house. A search of standard software products revealed that there was nothing available that would allow them to work in the way that they wished.

Quinata developed a multi-user system providing

  • Client contact data
  • Client contact history
  • Details of one off and regular jobs
  • Client invoice generation
  • Reporting of work performed for clients
  • Setting and flagging reminders for client tasks required

The system was developed using Microsoft Access along with a tool to allow migration of data from the existing system. It was installed on a test basis and then, following a period of "parallel running" when both old and new systems were in use, put into full operation in January 2008. The system continues in use with a number of minor enhancements.

Contact

Quinata Limited, 26-28 High Street, Graveley, Hitchin, Herts SG4 7LA
Phone 01438 361547 Fax 01438 894607 Email info@quinata.co.uk

Copyright © 2012, Quinata Limited. All rights reserved.