The customer runs a steel fabrication business, providing fabricated structures for the off shore oil industry.

They have a wide range of suppliers for differing products and services and need to keep track of who supplies what and their approvals and assessments.

This had previously been done with a database that had been developed by a local consultant, however this did not offer the flexibility to add and remove suppliers and the categories of work that they were able to undertake. As a result the system had been largely superseded by a set of Excel spreadsheets, but these were time consuming to maintain.

Quinata developed an enhanced contact management system which allowed one or more categories of business to be associated with each supplier along with product and contact details. The system was installed in the customer's existing networked PCs using the main user's desk top PC as a "server" for the system. This means that all staff have access to the data and can make updates as required.

To keep the cost to a minimum the customer decided to enter data from the previous system manually, with Quinata providing telephone support for the process.